Terms of Service for Sparkle Squad Northeast

Introduction

Welcome to Sparkle Squad Northeast. These Terms of Service (“Terms”) govern your use of our cleaning services provided through our website located at https://sparklesquadne.com. By booking our services, you agree to be bound by these Terms and our Privacy Policy.

Services Offered

Sparkle Squad Northeast offers residential and commercial cleaning services, including but not limited to routine cleaning, deep cleaning, move-in/move-out cleaning, and specialized cleaning services as listed on our website.

Booking and Cancellations

• Booking: Services can be booked via our website, phone, or email. Full details of the service, including scope and fees, will be confirmed at the time of booking.
• Cancellations: You may cancel your service without penalty up to 24 hours before the scheduled service time. Cancellations made less than 24 hours before the appointment may incur a cancellation fee as detailed on our website.

Fees and Payment

• Fees for our services will be as quoted on our website or as communicated to you during the booking process. All fees are due prior to service completion unless otherwise agreed in writing.
• Payments can be made by credit card, debit card, or other methods as specified on our website.

User Responsibilities

You are responsible for providing a safe and accessible work environment for our staff. You agree to secure or remove any valuables, sensitive documents, and personal items before our arrival.

Limitation of Liability

Sparkle Squad Northeast will not be liable for any indirect, special, incidental, punitive, or consequential damages arising out of or related to our services. Our liability for any direct damages will be limited to the amount you paid for the services.

Indemnification

You agree to indemnify and hold harmless Sparkle Squad Northeast and its employees from any claims, liabilities, damages, or costs that arise from your violation of these Terms or misuse of our services.

Changes to Terms

We reserve the right to modify these Terms at any time. All changes will be posted on our website and effective immediately upon posting. Your continued use of our services after such modifications will constitute your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of laws provisions.

Contact Information

If you have any questions or concerns about these Terms, please contact us at support@sparklesquadne.com.